Privacy policy

By visiting the Site you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

SECTION 1 – INFORMATION COLLECTED OR RECEIVED

Buy Upcycled will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

As a Buy Upcycled member you are required to provide a valid email address at registration and choose a username or alias that may represent your identity on Buy Upcycled.

Depending on which services you choose to use, Buy Upcycled may require additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. As a shop owner Buy Upcycled may require information such as your bank account information, credit card information and/or other proof of identification in order to verify your identity and provide this service to you. Credit card information on an account may be stored and used for both billing and payment purposes. Buy Upcycled may contact individual shop owners to confidentially request more information about their shops or items listed on the Site, to ensure compliance with our rules. Certain products or services on Buy Upcycled may require you to complete an application; any information you submit through the application processes will not be displayed publicly and will only be used internally by Buy Upcycled, unless otherwise specified.

You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to be publicly displayed in connection with your account and activity.

Your username, Buy Upcycled ID or alias is publicly displayed and connected to your Buy Upcycled activity. Other people may see your date joined, reviews, ratings, profile information, items listed for sale, shop pages, sold item listings, and comments in community spaces.

Buy Upcycled automatically receives and records some information from your browser when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site. This information helps us analyse and understand how the Site works for members and visitors, and provides a more personalized experience for members and visitors.

Buy Upcycled may receive or collect information (for example: an email address) about a person who is not yet a registered Buy Upcycled member (a “non-member”) in connection with certain Buy Upcycled features, including but not limited to: a non-member subscribing to an Buy Upcycled newsletter, a member inviting a non-member to visit the Site, a non-member engaging in a transaction, or a member sending a gift card code to a non-member. Non-member information is used only for the purpose it was originally submitted to Buy Upcycled. A non-member can contact Buy Upcycled if they do not want Buy Upcycled to retain their information.

Buy Upcycled uses the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.

Buy Upcycled Terms of Service require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian); therefore, this policy does not discuss use of our Site, or services by minors.

Data Retention

Buy Upcycled will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Buy Upcycled to use your information to provide you services, you may close your account. Buy Upcycled will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law; we may update or delete your personal data accordingly.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information for a required function on the site, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@buyupcycled.com or mailing us at: Buy Upcycled, 20 Hardings Lane, London, SE20 7JJ,

SECTION 3 – MESSAGES FROM BUY UPCYCLED

On occasion, Buy Upcycled will contact you. Primarily, messages are delivered by email, and every account is required to keep a valid email address on file to receive messages.

Some messages from Buy Upcycled are service-related and required for members. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence with Buy Upcycled support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Buy Upcycled, unless you close your account.

As a member, Buy Upcycled may also send you messages related to certain features or your activity on the Site. Buy Upcycled may also send you news or updates about changes to our Site or services. By default, members will receive these messages via email, but you may choose to opt-out of getting certain messages through the settings on your Buy Upcycled account.

Buy Upcycled will offer optional email newsletters. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails. Non-members may subscribe by providing an email address, which will only be used by Buy Upcycled for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Buy Upcycled will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy or if we are required by law to do so.

As part of the buying and selling process, Buy Upcycled will facilitate the sharing of information between the two members involved in the transaction. As part of the buying or selling process, you may obtain another Buy Upcycled member’s email address, shipping address, payment information, and/or other information. As described in Buy Upcycled Terms of Use, you have a limited license to use this information only for Buy Upcycled-related communications or for Buy Upcycled-facilitated transactions. Buy Upcycled has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Buy Upcycled member to your email or physical mailing list.

Buy Upcycled employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing mapping services, preventing fraud, providing marketing assistance and providing customer service. Buy Upcycled may partner with third-party services for fraud prevention and/or identity verification.

In some cases, Buy Upcycled may choose to buy or sell assets. In these types of transactions, member information is typically one of the business assets that are transferred. Buy Upcycled will transfer information about you if Buy Upcycled is acquired by or merged with another company. In this event, Buy Upcycled will notify you by email or by putting a prominent notice on the Site before information about you is transferred and becomes subject to a different privacy policy.

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

When you a load a page on Buy Upcycled that has a social plug-in from a third-party site or service, such as a Like or Send button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site.

We can only speak for ourselves; this policy does not apply to the practices of third parties that Buy Upcycled does not own or control, or individuals that Buy Upcycled does not employ or manage. If you provide your information to others on Buy Upcycled or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Buy Upcycled does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Buy Upcycled is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Buy Upcycled Site. We encourage you to ask questions before you disclose your personal information to others.

SECTION 4 – SECURITY

The security of your personal information is important to us. Your Buy Upcycled account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

Buy Upcycled follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Buy Upcycled receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Payments:

When you choose Paypal to complete your purchase, then Paypal stores your credit card data. Paypal monitor every transaction 24/7 to help prevent against fraud, email phishing and identity theft. Every transaction is heavily guarded behind next-level encryption.

It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To see Paypal’s Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

woocommerce_cart_hash – contains information about the cart as a whole and helps WooCommerce know when the cart data changes. No personal information is stored within these cookies.
woocommerce_items_in_cart – contains information about the cart as a whole and helps WooCommerce know when the cart data changes. No personal information is stored within these cookies.
wp_woocommerce_session_ – contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

SECTION 6 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@buyupcycled.com or by mail at Buy Upcycled:

[Re: Privacy Compliance Officer]
[20 Hardings Lane, London, SE20 7JJ, United Kingdom]